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Last Updated Date: February 12, 2019

TUNE IN COOKIE POLICY

This Cookie Policy explains how and why TuneIn, Inc. (“TuneIn”, “we”, “us” and “our”) uses cookies and other similar technologies and the choices you have when you use the software applications TuneIn makes available for download to mobile phones, tablets, set-top boxes and other consumer electronic or computer devices, whether directly, through third parties or on a pre-installed basis (individually and collectively, the “App”), the website located at https://www.tunein.com/ and any other online properties owned or controlled by or on behalf of TuneIn (each a “Website” and, collectively, the “Websites”) (the App and any Websites are the “Service”). All other terms not defined in this Cookie Policy will have the meanings set forth in the TuneIn End User License Agreement and Terms of Service located at https://tunein.com/policies/ (“EULA”).

Our Service uses cookies and other similar technologies, such as pixels (also known as a “web beacon” or “clear GIFs”), local storage, and device identifiers, to help provide you with a better user experience and to protect and improve the Service. For example, our Service and service providers use these technologies to save your preferences, personalize content, target ads based on your interests, combat fraud and abuse, and streamline the functioning of and your access to the Service.

When you visit our Website for the first time, we will provide you with the opportunity to consent to our use of cookies. This consent banner will include a notice which explains how and why we use cookies, and how you can accept or refuse them. Please note that if you choose to opt out of our cookies, we cannot guarantee that your experience on our Service will be as good as it could otherwise be.

1. What are cookies and similar technologies?

Cookies are small text files that are placed on your device when you visit a website and are useful because they allow a website to recognize a user’s device. The term “cookie” in this Cookie Policy describes a range of technologies, including pixel tags and mobile device identifiers. While the specific names, types and categories of cookies we use may change from time to time as we improve and update the Service, we have provided some basic definitions in order to help you better understand this Cookie Policy.

We use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. The cookies placed through your use of our Service are either set by us (first-party cookies) or by a third party at our request (third-party cookies).

This Cookie Policy also governs other types of tracking technologies used through the Service, namely:

  • Pixels – A pixel is a small amount of code on a web page or in an email notification that typically works in conjunction with cookies to identify users and record user behavior. We use pixels to learn whether you have interacted with certain web or email content. This helps us measure and improve the Service and personalize your experience.
  • Local Storage – Local storage is an industry-standard technology that allows a website or application to store information locally on your computer or mobile device. We use local storage, including HTML5, to customize what we show you based on your content consumption and other past interactions with the Service.
  • Device Identifiers – Device identifiers are distinctive numbers associated with a smartphone or similar handheld device. We use mobile device and advertising identifiers for purposes set out in this Cookie Policy, for example to recognize your device when you return to the Service or otherwise use the Service.

2. How We Use Cookies

We use cookies to deliver, measure, and improve the Service as described below.

2.1 Operational cookies necessary for the Service
These cookies are strictly necessary to allow us to operate the Service. For example, these cookies allow us to continue recognizing you during a listening session or ensure that we do not continue showing you the same banners every time you revisit a certain page. Without these cookies, services you have asked for cannot be provided. You can block these cookies by changing your browser settings, but doing so will impact the provision of essential features of our Service.

2.2 Cookies used for security and abuse detection
These performance cookies enable and support our security features and help us detect malicious or unauthorized activity. We also use these cookies to combat fraud and other activity that violates our policies or otherwise degrades our ability to provide the Service. For example, we use cookies that help us fight spam and phishing attacks by enabling us to identify computers or devices that are used to create large numbers of fake TuneIn accounts.

2.3 Cookies enabling functionalities based on preferences
These functionality cookies allow us to operate certain functions of the Service according to your preferences. For example, when you continue to use or return to the Service, we will recognize your username and remember your settings and content preferences. Deletion of these types of cookies will result in limited functionality of the Service and a less personalized experience.

2.4 Cookies analyzing performance

We use these performance cookies and other similar technologies to monitor and assess how the Service is performing and where it can be improved. For example, we use these cookies to test different versions of our Service to learn which features or content you prefer. We also use these cookies to analyze how people access and use our Service.

We may allow certain service providers to place third-party cookies and use similar technologies through your use of the Service for purposes of analyzing performance, including collecting information about your online activities over time and across different websites, applications and/or devices. These cookies are subject to such third parties’ cookie and/or privacy policies. For instance, to help us better understand how people engage with the Service, we work with third-party analytics partners, including Google Analytics and Facebook Analytics. Like many services, Google Analytics and Facebook Analytics use first-party cookies to track user interactions. In our case, these cookies are used to collect information about how Users use our Service. This information is used to compile reports, which disclose Website trends without identifying individual visitors, and help us improve our Website. For more information on Google Analytics and Facebook Analytics, click here and here.

We may also obtain information from our email newsletters or other communications we send to you, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters’ effectiveness and helps us ensure that we are delivering information that you find interesting.

2.5 Advertising and Targeting Cookies

We use third-party targeting and advertising cookies and similar technologies to serve you ads that may be relevant to you and your interests. The information may also be used to record how many times you have been served a particular ad and to ensure we do not repeatedly display the same ad to you, and to otherwise help us measure an ad’s effectiveness.

Our Service allows cookies and tracking technologies to be placed by our third-party advertising service providers, including Google to provide advertising services through Google’s advertising and marketing platforms (e.g., DoubleClick for Publishers, Google AdX, and Adwords). For more information about how Google uses your data, please visit https://policies.google.com/technologies/partner-sites.

Additionally, we work with advertising networks and programmatic exchanges to allow us to serve you ads. These third-party ad-networks and exchange providers may use third-party cookies, pixels, or similar technologies to collect information, including your device and advertising identifiers or IP address for advertising. The information these third parties collect may be used to help us provide you with more relevant ads on or off the Service.

We also work with website publishers, application developers, advertising networks, and service providers to deliver our own ads and other content promoting TuneIn on other websites and services. Cookies and similar technologies may be used to serve you with ads that may be relevant to you and your interests on other websites, applications and devices, and to regulate the ads you receive and measure their effectiveness.

3. How to manage your cookie preferences

TuneIn is committed to offering you meaningful privacy choices. You have a number of options to control or limit how we, our partners, and other third parties use cookies. However, note that cookies are important to many aspects of the Service. If you disable all cookies or do not consent to our use of cookies when presented with our cookie banner, you may not be able to enjoy all features of the Service. To the extent you do not agree to or later opt out of personalized advertising, you may still receive ads when using the Service, but they will not be tailored to your interests.

3.1 Browser Settings

You can use your web browser settings to withdraw or modify your consent to our use of cookies at any time. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Most browsers allow you to choose the level of privacy settings you want and control your cookie settings so that you can:

  • View your cookies or other locally stored data and delete them on an individual basis;
  • Block first-party and/or third-party cookies or similar technology;
  • Block all cookies or similar technologies from being set; or
  • Delete all cookies or similar technologies when you close your browser.

3.2 Opt-out from cookies provided by certain third parties

Some of the cookies we use are provided by third parties and record your browsing activity on our Website or across websites. You can opt out from these third-party cookies by clicking on the links provided below. Please note that this will take you to the relevant third-party website and will stop those third parties from setting any further cookies.

3.3 Mobile Identifiers and Mobile Device Settings

The operating system on your mobile device may provide you with additional options to opt out of interest-based advertising or to otherwise reset your mobile identifiers. For example, you may use the “Limit Ad Tracking” setting (on iOS devices) or the “Opt out of Interest-Based Ads” setting (on Android) to limit the use of information about your use of apps for purposes of serving you ads targeted to your interests, to opt-out of location tracking when using our Apps or to disable mobile analytics and bug reporting.

3.4 Interest-Based Advertising

The Network Advertising Initiative’s (NAI) Opt-Out Tool allows you to opt out from the use of information about your online activities for interest-based advertising by NAI member companies.

Certain targeted ads that we (or a service provider) display to you based on information about your online activities across websites and other interactive properties operated by third parties may include the “Ad Choices” icon or another mechanism to opt out of receiving interest-based ads.

You may click on the AdChoices icon or visit www.aboutads.info to receive more information about the collection and use of information about your online activities for interest-based advertising or to learn how to opt out of having your data used for interest-based advertising by Digital Advertising Alliance (DAA) participating companies.

If you are located in Canada, please visit www.youradchoices.ca. If you are located in Europe, please visit www.youronlinechoices.com to learn how to opt out of having your data used for interest-based advertising by European Interactive Digital Advertising Alliance (EDAA) member companies.

3.5 “Do Not Track Signals”

Your browser settings may allow you to automatically transmit a “Do Not Track” signal. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we are not configured to respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

4. Cookies That Have Been Set in the Past

If you have disabled one or more cookies, we will still use information collected from cookies before they were disabled. However, we will stop using the disabled cookies to collect any further information.

5. Updates to this Cookie Policy

We may occasionally make changes to this Cookie Policy. When we make material changes, we will provide you with notice by, for example, displaying a prominent notice within the Service or by sending you an email.

6. Contact Us

If you have any questions about our use of cookies, please contact TuneIn at 210 King Street, 3rd Floor, San Francisco, CA 94107 or support@tunein.com.